Employment Opportunities
Positions are located in our Itasca, Illinois headquarters
unless specified otherwise. Contact our Human Resources department by e-mail at
staffing@nsc.org
to learn more about employment opportunities with the National Safety Council. The
National Safety Council is an Equal Opportunity Employer. You may also mail or fax
your resume with a cover letter to:
National Safety Council
1121 Spring Lake Drive
Itasca, IL 60143
(Fax) 630-285-0243
Program Coordinator – CT/IN
Syracuse, NY
Requirements:
High school graduate with courses in general business, computer and English are
needed. College or business school preferred. Must have two or more years experience
in a general office environment with previous customer service experience. Accounting
experience is desirable. Must have the ability to plan and organize work, strong
analytical ability, good oral and written communication skills, accuracy for details,
good math skills and computer experience.
Responsibilities:
Coordinate operations of the state programs. Recommend procedural changes to assure
efficient and effective program operation. Communicate with customers and prospective
students and acts as a liaison between customers and representatives of the state
regulation agency. Assist with operation of the computer system and recommends computer
program enhancements. Audit records, receive and record processing fees, document
activity of the program and compiles reports. Provide administrative support to
management.
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Record Coordinator - MA
Syracuse, NY
Requirements:
Two or more years experience in clerical and/or customer service position required.
Previous call center experience a must. Must have the ability to plan and organize
work, good analytical and written communications skills, and accuracy in working
with figures. Requires experience with Microsoft Office, as well as proficient typing
skills.
Responsibilities:
Responsible for handling a large volume of registration calls and processing registration
payments. Initiate the promotional mailings to the prospective students from a state-generated
list. Open and distribute incoming mail. Communicate with prospective students,
instructors, and state officials. Provide administrative and clerical assistance.
Perform other duties as assigned.
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Senior Consultant
Requirements:
Provide training and consulting services to Council clients in line with established
performance guidelines. Manage assigned consulting projects to ensure all project
goals are achieved within established timeline and within budget and to ensure project
technical and quality standards. Monitor significant trends in safety technology
and implementing technologies that will affect the occupational business segment.
Serve as OSH content guardian and ensures continuity in content across all assigned
services and products supporting key competitive advantages of OSH safety management
systems philosophy. Assist in the development, education and training of staff and
associate consultants on products and services. Perform other duties as assigned.
Responsibilities:
College degree in safety management and business management. Have or will achieve
professional certification (CSP) within the first year. Minimum of ten years occupational
safety and health management experience with demonstrated experience in delivering
training and technical services including audits to management, supervisors and
employees. Experience in dealing effectively with management, labor and employees
are required. Proven safety management skills and understanding of how to develop,
plan and implement a safety management process within an organization is necessary.
Excellent platform, public speaking skills is required. Excellent oral, written
and interpersonal skills. Proficient in Microsoft office. Comprehensive understanding
of safety management, occupational health and hygiene, and pertinent regulatory
agencies and requirements is necessary. Travel 60-70%.
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Chapter Services Associate
Requirements:
Position requires a minimum of 5 years working in an administration environment.
Strong Internet, Excel, Word, and PowerPoint computer skills required. Access skills
preferred. Strong oral and written communication skills necessary for compiling
and writing correspondences and web communications. Previous experience with customer
relations, sales, marketing and an analytical background preferred. BA or equivalent
work experience required.
Responsibilities:
Primary liaison for communication between Chapters and NSC staff. Identifies, develops
and executes communications to Chapter Network. Coordinates logistical aspects of
2 Chapter meetings per year and other ad-hoc meetings as assigned. Works closely
with Website Communications, Membership, Business Units, Communications, Research
& Statistics to optimize outreach and participation of Chapters in NSC activities.
Represents Chapter Services as needed at internal NSC activities and appropriate
Chapter Committees. Coordinates in-person chapter visits and web-based training.
Create and manage chapter reporting, including sales analysis, accreditation tracking,
chapter financial reports, and other reports as assigned.
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Director, Integrated Marketing
Requirements:
Bachelors degree required; MBA or related field degree preferred. Ten plus years
marketing experience in B2B and/or Direct Marketing environment. Five plus years
of Managerial experience in a creative, web and database marketing environment.
Experience with working with Marketing Databases and utilizing Excel, Access and
PowerPoint to prepare executive presentations and reports. Strong practical knowledge
of measurement design, identifying appropriate metrics, synthesizing data and turning
this data into actionable business plan insights and recommendations. Ability to
implement effectively within a matrix organization. Strong leadership skills, dynamic
and interactive communicator, influencer/motivator particularly with driving actions
to resolve complex situations and projects to desired outcomes. Ability to manage
multiple tasks and priorities. Strong project management skills. Strategic thinker
with the ability to develop and implement process, procedures and metrics. Strong
written and presentation communication skills especially with executive and corporate
management.
Responsibilities:
Recommend and implement any necessary modifications, based on sales and publication
data to ensure that revenue goals, deadlines and budgets are met. Provide a focal
point and vision for all directives to assure the integrated planning of a corporate
brand image. Direct marketing expenditures by monitoring costs to budgets, recommending
adjustments to assure business unit satisfaction and increasing revenue. Conceive
and execute programs to increase customer acquisition, retention, conversion rates
and customer life time value. Explore, recommend and implement creative strategies
and options for printed material that will reduce costs or increase revenue. Measure
campaign results, address issues and develop a prospecting and name generation strategy.
Purchase all outside lists to achieve prospecting goals. Develop, maintain and strategically
utilize the marketing database for best customer modeling, segmentation, mining
and trending analysis. Develop and conduct marketing research and studies to drive
immediate and long term revue and customer growth. Direct and manage the outside
advertising program. Lead and manage the marketing activities of all external trade
shows by facilitating cross functional meetings to ensure the integration and goal
alignment of all trade show efforts across all business units. Track and monitor
trade shows efforts including costs, leads generated, and results. Develop, build
and implement the web and internet strategy. Manage E-commerce initiatives from
a development, content management, business development and revenue stream perspective.
Prepare and monitor annual operating budget for staff, equipment, and other direct
departmental expenses; review and monitor all related expenses. Perform duties/projects
as assigned.
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Director, Human Resources
Requirements:
Bachelors degree in Human Resources Administration or equivalent. Master’s degree
preferred. Specialized training and strong generalist background with broad knowledge
of in all aspects of HR, including benefits, compensation, employment, employee
relations, training and organizational planning. 8 to 1 years progressive HR experience.
Minimum of three years of managerial experience. Excellent oral, written and interpersonal
skills. Strong management, organizational, analytical and administrative skills.
Responsibilities:
Develop Council-wide Human Resources policies and program regarding employment,
compensation, benefits, employee relations, orientation, and training and development.
Manage implementation through Human Resources staff. Assist and advise Executives,
Senior Management on Human Resource issues. Counsel Managers and employees on employee
relations issues. Ensure legal compliance by monitoring legal requirement and government
reporting regulations affecting the HR functions. Direct the preparation of information
requested/required for compliance. Act as a Privacy Officer related to HIIPAA compliance.
Determine and recommend policies and programs impacting employees Council-wide.
Perform other duties as assigned.
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Account Payable Clerk
Requirements:
High School graduate or equivalent; college and business school courses in accounting.
Ability to operate calculator with proficiency; accuracy in working with figures
and details; general typing skills. Knowledge of personal computer is helpful. Effective
verbal and written communication skill. Two years as an accounts payable clerk preferred.
Responsibilities:
Receive and match invoices with receiving document; verify totals and approvals;
prepare vouchers for payment. Contact management personnel for approval of invoices
as required. Prepare journal entry forms to accrue unpaid invoices at month end.
Receive phone calls from vendors and answers routine questions regarding payment
of invoices. Assist with other general accounting clerical tasks as directed. Annually
prepare forms for 1099. Perform other duties as assigned.
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Program Manager
Requirements:
B.A. or B.S. degree from a four-year college or university in safety or health education,
science, public policy, risk management, information management, business administration,
communications, or related discipline or equivalent work experience. Five to seven
years professional experience in grant and/or other project management and delivery.
Successful experience in grant and/or other program management and implementation
related to safety and health programs and initiatives. Training and community outreach
and organizing preferred. Demonstrated ability to analyze, interpret, and report
findings and recommendations. Broad knowledge of the principles and practices of
grant administration and project management. Excellent written and oral communication
skills and the ability to interact effectively with NSC managers, agency representatives,
and others. Computer literate. Ability to organize work schedules under deadlines.
Perform other duties as assigned.
Responsibilities:
Manage program activities associated with specific NSC and other grant funded initiatives
to ensure that objectives are accomplished within prescribed time lines and budgets.
This includes assessing resource needs, developing and overseeing budgets and expenses,
coordinating and overseeing responsibilities of project team members, serving as
liaison with and negotiating with funding organizations, in collaboration with the
Director, speaking, and design and implementation of various public education and
outreach activities. Work closely with NSC Chapter network, Washington, DC, office
and NSC headquarters staffs.
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Director, Integrated Marketing
Itasca, IL
Requirements:
Bachelors degree required; MBA or related field degree preferred. Ten plus years
marketing experience in B2B and/or Direct Marketing environment. Five plus years
of Managerial experience in a creative, web and database marketing environment.
Experience with working with Marketing Databases and utilizing Excel, Access and
PowerPoint to prepare executive presentations and reports. Strong practical knowledge
of measurement design, identifying appropriate metrics, synthesizing data and turning
this data into actionable business plan insights and recommendations. Ability to
implement effectively within a matrix organization. Strong leadership skills, dynamic
and interactive communicator, influencer/motivator particularly with driving actions
to resolve complex situations and projects to desired outcomes. Ability to manage
multiple tasks and priorities. Strong project management skills. Strategic thinker
with the ability to develop and implement process, procedures and metrics. Strong
written and presentation communication skills especially with executive and corporate
management.
Responsibilities:
Recommend and implement any necessary modifications, based on sales and publication
data to ensure that revenue goals, deadlines and budgets are met. Provide a focal
point and vision for all directives to assure the integrated planning of a corporate
brand image. Direct marketing expenditures by monitoring costs to budgets, recommending
adjustments to assure business unit satisfaction and increasing revenue. Conceive
and execute programs to increase customer acquisition, retention, conversion rates
and customer life time value. Explore, recommend and implement creative strategies
and options for printed material that will reduce costs or increase revenue. Measure
campaign results, address issues and develop a prospecting and name generation strategy.
Purchase all outside lists to achieve prospecting goals. Develop, maintain and strategically
utilize the marketing database for best customer modeling, segmentation, mining
and trending analysis. Develop and conduct marketing research and studies to drive
immediate and long term revue and customer growth. Direct and manage the outside
advertising program. Lead and manage the marketing activities of all external trade
shows by facilitating cross functional meetings to ensure the integration and goal
alignment of all trade show efforts across all business units. Track and monitor
trade shows efforts including costs, leads generated, and results. Develop, build
and implement the web and internet strategy. Manage E-commerce initiatives from
a development, content management, business development and revenue stream perspective.
Prepare and monitor annual operating budget for staff, equipment, and other direct
departmental expenses; review and monitor all related expenses. Perform duties/projects
as assigned.
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Executive Director, Management Information Systems
Itasca, IL
Requirements:
Bachelors degree in Computer Science or Information Management is required. Advanced
degree preferred. 10 years of progressive experience managing functions, information
systems and work flow. 5 years of experience managing a comparable technology operation.
Must demonstrate technical competence in communications and information management
activities. Demonstrate expertise in business process improvement, change management,
systems conversions and upgrades, and technology selection and application, and
show an understanding of emerging technology and communications applications. Able
to work effectively at senior and executive management levels, with good presentation
skills necessary.
Responsibilities:
Direct decision-making regarding future direction and control of information systems
and the allocation of resources towards system implementation. Provide strategic
and tactical planning, development, evaluation, and coordination of information
technology systems. Ensure the continuous delivery and operation of all information
systems. Responsible for the management of multiple information and communications
systems and projects. Support development and execution of a proactive plan for
dissemination of Council products and services, effectively using the various media
available with an emphasis on Internet-based applications. Plan, develop, and control
expense and capital budgets to support Council’s technology management needs. Manage
professional information resources staff, using the appropriate levels of internal
and external resources, to support the Council technology infrastructure, developing
and maintaining partnerships with technology vendors as needed. Develop and maintain
corporate policies and standards relating to the acquisition, implementation, and
operation of information technology and communication systems.
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Meter Machine Operator
Requirements:
1 to 2 years in shipping experience. High School grad or GED. Operate and maintain
postage and UPS meters, strapping machine, power jack and fork lift. Good math skills.
Ability to work with figures. Great attention to detail. Must be able to lift 60
pounds.
Responsibilities:
Determine best method of shipment for materials. Operate UPS and postage meters
to charge shipment cost. Weigh materials and verify weight and address for accuracy.
Apply all meter receipts on invoice for proper billing. Maintain safe and good housekeeping
standards. Cross train in all areas of the shipping department. Perform other duties
as assigned.
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Inventory Clerk
Responsibilities:
Accountable for the proper, timely, and efficient building of specially packaged
promotional and saleable kits. Maintain accurate records of all inventory held within
and outside the current system. Verify inventory levels against actual physical
inventory checks (counts) periodically. Manually prepare stock control notices at
the designated reorder point or by request. Forward stock control notice to the
appropriate person in a timely manner.
Requirements:
High school graduate. One year of previous inventory experience and responsibility.
Must have working knowledge of computer system, subsystems of inventory, order entry,
receiving and the work processing library. Know the receiving function and location
system to provide support and backup. Great attention to detail. Must be able to
lift 60 pounds. PC literate, excellent communication and listening skills, well
organized, good math aptitude, record keeping ability, accuracy with working with
figures and details. Must be flexible to ever-changing environment and able to work
in a fast paced area.
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Bindery Coordinator
Requirements:
1-2 years working with Digital Printer or Bindery equipment. High School or GED
required. Computer knowledge of windows based applications, such as Acrobat and
MS Office. Great attention to detail. Must be able to lift 50lbs.
Responsibilities:
Responsible for the operations of all Bindery equipment: Paper Cutter, folder, and
collator. Assist the Digital Print Technician with all his job responsibilities.
Preps all jobs for Digital printer. Clean and maintain all equipment in Graphic
Services area. Performs other duties as necessary.
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Project Assistant
Requirements:
Bachelors degree in Journalism, Psychology, Social sciences, Business, Science or
other related field. Proficient in Excel, Word and PowerPoint, familiarity with
Access is a plus. Must possess strong writing ability, including editing capability
along with the ability to work with multiple projects simultaneously. Experience
presenting information to various audiences. Excellent organizational skills. Self-starter
with initiative and the ability to adhere to deadlines.
Responsibilities:
Assist in completion of important Research & Statistical services projects,
such as Robert W. Campbell Award and other research and statistics projects as needed.
Duties include, but not limited to: drafting correspondence, proofing copy, coordinating
mailings, maintaining data bases, creating Excel tables and charts and updating
website copy and design. Create and present PowerPoint presentations. Provide other
technical project support, as well as, coordinate meetings and travel for staff.
Perform other duties as assigned.
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Government Relations Manager
Requirements:
Seeking applicants with at least five years professional experience, including two
years in a Congressional office or related activity in a federal agency or national
association; two years project management experience; a BA in marketing, public
affairs, communications, or political science.
Responsibilities:
A great opportunity to advance safety and health in America’s workplaces, highways,
homes and communities. Join the National Safety Council’s Government Affairs team.
Help develop our public policy agenda and promote it to the leadership of federal
legislative and executive branches. Conduct research about legislative and regulatory
issues affecting safety and health. Facilitate communications regarding our agenda
through mail, personal contact and event management opportunities.
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Manager, Database Marketing
OSH, Itasca, IL
Requirements:
College degree or equivalent work experience. Three plus years experience in database
marketing with managerial experience. Experience in B2B direct marketing environment
a plus. Must have proven analytical skills including technical expertise in Microsoft
Access and SQL. Must have well developed grasp of marketing objectives and corresponding
strategy. Strong project management skills with the ability to manage multiple complex
projects and activities in a fast paced team environment. Detail-orientated with
excellent planning, organizational, and problem solving skills. Excellent verbal
and written communication skills with the ability to present complex data analysis
and research in simple terms across all levels of the organization in a professional
manner.
Responsibilities:
Manage the processes, systems, data and people involved in defining and delivering
marketing and customer information necessary to develop integrated CRM loyalty marketing
solutions along with effective direct marketing campaigns across multiple customer
segments. Design, execute and analysis of marketing tests to evaluate and optimize
campaign variables (audiences, offers, messages, timing, etc). Design and conduct
primary and secondary market research studies along with market and industry reports
to assist in setting the strategic direction of NSCs future growth initiatives.
Deliver critical business and marketing analyses to provide actionable insight and
recommendations. The Manage and oversee all daily functions within the Database
Marketing Team including all mailing list acquisition, segmentation and processing
functions, data analytics, customer segmentation and profiling, campaign and management
reporting, and market/customer research.
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Senior Web Designer
Marketing, Itasca, IL
Requirements:
Bachelors degree or equivalent work experience. Three plus years of web design experience
with a thorough knowledge of website technology. Experience in B to B direct marketing
or association environment a plus. Expert in Flash (animation), CSS/HTML, Photoshop,
Illustrator, Dreamweaver, Quark, Windows Media Encoder, WS-FTP. Familiar with other
tools such as Adobe Encore, Acrobat Distiller, JavaScript and ASP. Knowledge or
experience with motion graphics (After Effects) and 3D animation a plus. Excellent
oral, written and interpersonal skills. Must be able to multi-task with demonstrated
ability to coordinate and lead the efforts of many people toward the successful
completion of a project. Proficient in Microsoft office.
Responsibilities:
Responsible for the creative design of the website. Ideal candidate will develop
web page graphics and layout design, corporate intranet, email marketing and online
interfaces. Select and arrange photos, type, illustrations and color. Create and/or
approve design elements such as website design, motion graphics and other digital
web communication projects. Work independently and with the creative teams to develop
ideas and designs that are innovative and visually dynamic.
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Senior Accountant
Accounting, Itasca, IL
Requirements:
Bachelors degree in Accounting. Certified Public Accountant, Certified Management
Accountant, or progress or acquiring certification preferred. Five plus years of
experience in accounting. Familiarity with design and implementation of computerized
accounting information systems. Computer literate in Word, Excel, and Outlook. Strong
interpersonal, communication, and organization skills. Ability to work independently
and as a member of a team.
Responsibilities:
Compile and maintain data for Council products and services. Supervise physical
inventory count and reconciliation. Maintain inventory accounting data. Lead the
preparation of information for annual tax returns. Assist with the financial audit.
Analyze general ledger accounts and prepare monthly journal entries, reconciliations,
audit schedules and adjust entries as required. Participates in special projects
as assigned by management.
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Customer Relations Representative
Customer Relations, Itasca, IL
Requirements:
Minimum of two years experience in customer service or general business environment
is needed. High School Graduate; college or business school training is desirable.
Excellent verbal and written communication skills. Ability to plan and organize
work. Good attention to details. Diplomacy and patience when dealing with irate
customers. Ability to work independently in a fast paced environment. Computer experience
is necessary. Bilingual in Spanish (speak and write) a plus.
Responsibilities:
Answer toll-free inbound calls in the Customer Care Department. Develop relationships
with customers by efficiently processing customer orders and promoting/cross selling
Company programs and products. Appropriately resolve routine customer inquiries,
complaints, credit issues, and other request received by mail, fax, telephone, and
e-mail. Able to sell memberships and cross sell/up sell programs. Generally able
to identify and capture leads. Act as a customer advocate. Share appropriate information
about products and customers within the department. Work with other departments
on routine issues. Handle routine projects within the department.
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International Account Coordinator
International Affairs, Itasca, IL
Requirements:
College degree with three plus years of experience in an administrative/customer
service role. Proficiency in Spanish is strongly preferred. Knowledge of NSC and
its products and services is helpful. Other necessary skills include: strong interpersonal,
oral and written communication, and organizational skills; attention to detail and
ability to prioritize and negotiate; the ability to deal effectively under stressful
customer service pressures and remains calm and effective with tight deadlines and
high priority issues. Proficiency in Microsoft Office products is also needed.
Responsibilities:
Acts as a liaison to facilitate effective interactions between (1) the International
Safety Council and the network of global distributors of NSC’s products and services
(2) NSC’s business units and (3) NSC support units. Responsible for coordinating
day-to-day activities required to ensure the timely and accurate ordering and shipping
of materials to global ISC distributors. Responds to questions and problems from
global distributors, NSC business units and NSC support units. Coordinates with
the appropriate internal NSC groups and individuals to ensure that timely and accurate
invoices and payments are made. Routinely reviews the international content on the
NSC Web Page and provides current information and updates to the appropriate Web
Master. Maintains records and develops reports of liaison activities. Assures that
customer relations are effective and productive. Responds to customer training or
consultation requests by scheduling appropriate associates to provide services.
Provides appropriate support to associates on while on assignment, responding to
questions or problems.
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E-Commerce Webmaster
Marketing
Requirements:
Bachelor’s degree, preferably in Computer Science with a minimum of 2 years experience
in communications activities including print and electronic (website/internet) media.
Experience in developing website linking relationships (including technological
capabilities and the ability to track effectiveness of the link through website
tracking software) is also needed. Database conceptualization and/or design are
a plus. This position requires hands-on knowledge of CSS/HTML, Photoshop, Illustrator,
Dreamweaver, Quark, Windows Media Encoder, WS-FTP. Familiarity with other tools
such as Adobe Encore, Acrobat Distiller, JavaScript and ASP, plus general knowledge
of FTP protocols and other website capabilities is also needed. The ability to manage
multiple projects simultaneously is a must.
Responsibilities:
Coordinate the day-to-day development and maintenance of our websites, which includes
providing access to electronic resources, coordinating content and graphics and
maintaining site organization and structure. Develop webpage designs, defines scope
of the project including some server side programming. Work closely with E-commerce
team regarding testing and deployment of emails and interactive projects. Monitor
and report on public and members-only website traffic. Manage content display activities
to complement Council-wide activities as appropriate. Manage website content and
linking activities to help increase traffic. Identifies inconsistencies and assures
uniformity in style and other elements that may impact integrity of NSC information.
Respond to and field customer inquiries via email. Responsible for maintenance of
the promotional email blacklist. Keep abreast of current Web trends, requirements,
limitations and other technology that may impact or facilitate effective website
content presentation.
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E-Commerce Marketing Specialist
Marketing
Requirements:
Bachelor’s Degree in Marketing or other relevant field with a minimum of 3-5 years
experience in a marketing environment developing online marketing email campaigns
for corporate web site for diverse markets. Other skills needed include strong project
management and analytical skills, the ability to work in a team environment, and
excellent writing & editing skills. Excellent computer skills in MS Office products
are also needed.
Responsibilities:
Act as a project manager of all e-commerce promotional projects and select website
projects. Manage the production and deployment schedule/calendar of web and email
campaigns at each step from concept to delivery coordinating as necessary with all
vested parties to ensure that each project is on strategy, on time and within budget.
Develop online tactical plans to meet strategic objectives. Develop and manage email
projects and their performance - establishing goals for each campaign to ensure
optimal performance. Make recommendations for cross sell items and link additions
to web pages. Work to ensure high quality, typo-free, consistently styled content.
Review and proofreads all web copy and email copy for grammar, correct links, branding,
etc. Define, develop and adhere to a site style, guide and content rules to provide
a consistent voice, tone and style of content. Monitor, measure, track and report
all online initiatives and performance. Support integrated marketing and ensures
consistency of web marketing, brand and offline marketing initiatives. Develop online
offers and promotions – measure effectiveness and make recommendations on improving
results (response rate, etc). Review web statistics, conduct analysis and make recommendations
on increasing traffic.
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